Commitment to User Privacy
L21 is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request. This is designed to give a clear explanation of L21’s data policies.

If you have any questions or concerns relating to L21’s site and/or data protection, please e-mail enquiries@L21.com.au

The information you provide is being collected by L21 for the purpose of processing your registration or enquiry. The provision of this information is voluntary. However, if you do not provide the information requested, we may be unable to process your registration or enquiry. All information provided by you will be held in the strictest confidence.

Those fields marked with an (*) are necessary for us to process your registration for an event.

L21 is the sole owner of the information collected this site.

When you visit our site, a cookie (a very small text file) is placed on your machine (if it is accepted), this to provide you with a personalised experience and to assist in the collection of the site visitation statistics. Likewise, L21 collects certain information about your computer hardware and software.

This information may include (however is not limited to):

• Your IP Address
• Browser Type
• Operating System
• Access Times
• Referring Web Site Addresses

This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of our web sites.

L21 takes precautions to protect your information. When users submit sensitive information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Access to all of our users' information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The servers that we store personally identifiable information on are kept in a secure environment.

If your personal information is incorrect, changes or if you no longer wish to receive information from L21, we will endeavour to correct, update or remove your information as swiftly as possible. This can be done by e-mailing enquiries@L21.com.au

If you no longer wish to receive newsletters or promotional materials, you may opt-out of receiving these communications by following the unsubscribe method on the promotional piece or returning the item(s) to us with "unsubscribe" marked upon it. However, very occasionally, it may be necessary to send you important service announcements about a conference you are attending, for example, we may contact you to inform you of a venue change.